Privacy Policy


Civic Shout partners with cause focused nonprofits, political candidates, companies, and related for-good organizations to help them reach their goals.

From time to time these individuals and groups sponsor petitions in order to increase their advocacy impact and to gain supporters who choose to hear from them via email and/or text message. We call these parties Partners.

We only share your personal information (first name, last name, email address, zip code, and cell phone number) with Partners that you specifically choose if you elect to receive email or texts from them.

You're in full control of who you choose to hear from and your personal information is never shared with any other parties.


1. Introduction

This Privacy Policy applies to the website located at civicshout.com and includes subdomains and related websites (the "Website"), which are owned and operated by Civic Shout, LLC ("we," "us," or "our"). We are committed to protecting the privacy and security of the personal information we collect from visitors ("you" or "your") to the Website and for those that use our Services.

By using this Website and our Services, you consent to the data practices described in this Privacy Policy. Use of this Website and our Services also constitutes agreement with our Terms of Service. Together, this Privacy Policy and the Terms of Service Agreement, which is hereby expressly incorporated by reference, constitute a binding legal agreement between you and us regarding your access to and use of the Website and our Services.

2. Contacting Us and Exercising Your Rights in this Privacy Policy

Below is information on how to reach us for data privacy and security. Please do not send sensitive information to this address.

Data Controller & Security Officer:

Mail: 16192 Coastal Highway, Lewes, DE 19958

Web: Complete this privacy request form.

Civic Shout has implemented the Global Privacy Control Universal Opt-Out Mechanism to enable you to automatically communicate your privacy preferences across multiple websites and services. For more information on Global Privacy Control, visit their website.

3. The Information We Collect

Your engagement with our partners, sponsors, and their petitions is entirely voluntary. When you choose to interact with our Website or Service we gather a small amount of information about you. Here's the information we collect.

What we collect How we collect it
Your name You voluntarily provide this information to us
Your zip code You voluntarily provide this information to us
Your email address You voluntarily provide this information to us
Your cell phone number You voluntarily provide this information to us
Your IP address We collect this information when you use our Website or our Services
Your browser General information available from your browser may be collected when you access our website and Services. This information can include your Media Access Control (MAC) address, computer type (Windows PC or Mac), screen resolution, operating system name and version, device manufacturer and model, language, and Internet browser type and version.
Information collected through cookies We and our Partners may use cookies and other similar technologies to understand user activities. We use third-party analytics services like Google Analytics, etc. These analytics services may use cookies and similar technologies to analyze how people use our services and provide statistical reports about aggregated user behavior. Such services may also collect information about your use of other websites.

For more information, see our Cookie Policy below.
Information about the petitions you have signed, if you opt in to receiving communications from a partner We work to connect people with the causes that interest them. So, if you have opted in to receiving communications from any Partner when interacting with our website or Services, Civic Shout will collect your name, email address, zip code, cell phone (if provided), which petition you signed, and the date and time the petition was signed.
Any other information you voluntarily submit If you are offered the choice to provide other information to us, we may collect that information as well. Providing this information is not required to use our Website or Services.
Session recordings One of our analytics partners, Hotjar, captures renderings of real actions taken by a random sample of some, but not all, visitors as they browse our website. These recordings capture mouse movement, clicks, taps, and scrolling across multiple pages on desktop and mobile devices that enable us to understand how users interact with our website, which then helps us fix issues and optimize the user interface. Screen recordings are anonymized.
Biometric information We do not collect this information
Geolocation data We do not collect this information

Cookies

We use Cookies on our Website and in our Service to personalize content, to provide social media features and to analyze our traffic. We also share information about your use of our Website and our Service with our analytics partners such as Google Analytics and Hotjar. This section explains what cookies are, how we use Cookies and similar technologies on our Website and our Service, and what you can do to manage how Cookies are used. As with the rest of this Privacy Policy, you consent to the practices here by using our Website and Service.

What is a Cookie?

Cookies are standard features of websites. A cookie is a small bit of text which is sent to your computer or mobile device by the web server so that a website can remember some information about your browsing activity on the Website and Service. The Cookie will collect information relating to your use of our Website, such as information about your device such as the device's IP address and browser type, demographic data, and, if you arrived at our Website via a link from a third-party site, the URL of the linking page.

In addition to Cookies, our Website and email marketing communications may use web beacons. A web beacon, also known as a tracking pixel, is a line of code which is used in email marketing communications and websites to measure a user's interaction with a service or product.

Different types of cookies and how we use them

Functional or Essential Cookies

These are Cookies which are essential for the Website and Service to function properly. Without these Cookies, parts of our Website and Service would not function. These Cookies do not track where you have been on the internet and do not gather information about you that could be used for marketing purposes.

Functional Cookies are used on our Website and Service to remember returning users as a convenience to eliminate the need to re-enter their details. They are also used to set unique identifiers for each unique visitor so that Website traffic can be analyzed.

Analytics Cookies

Analytics Cookies are used to monitor the performance of our Website and Service. They are used to determine the number of page views and the number of unique users our Website and Service has. We use this information to improve your user experience or identify areas of the Website and Service which may require maintenance. The information is anonymous (i.e. it cannot be used to identify you and does not contain Personal Information about you) and it is only used for statistical purposes.

Analytics Cookies are used on our Website and Service to gather data about visits to our Website and Service, including numbers of visitors and visits, length of time spent on the site, pages clicked on, or where visitors have come from. They also analyze which pages are viewed and how long for and which links are followed to better develop our Website and Service. Analytics Cookies are also used to measure users' behavior.

4. How Is Your Information Used?

We use the information we collect to respond to your requests, resolve problems, maintain your account, and provide our Services including to measure or understand the effectiveness of our Services, provide our Website to you, improve our offerings and to create new services, and market our products or services and those of our affiliates, partners and third parties to you.

We may also send you certain Service and administrative notices, which are not subject to opt out.

Use Example
Providing our Service through the Website. To ensure that our site and apps function properly and are optimized for your computer or device, and to store your preferences and settings.

Providing personalized services.

Sending you administrative and account information. For example, information regarding our Service and announcing changes to our Terms and Conditions.

Notifying you of technical updates or changes in policy.
Responding to your requests through our Website and Service. Allowing you to sign petitions and connect with causes you care about.

Using your email and cell number (if provided) to keep you updated on campaign news, events, updates, offers and opportunities that relate to your interests.
Resolving any problems you experience when using our Website or Services. Troubleshooting problems with our Website or Service.

Identifying and remediating problems you experience.

If you contact us by email, we will use the information you provide to answer your question or resolve your problem.
Improve our offerings and create new services. Maintaining and improving our services.

Developing new services.
Operational reasons, such as improving efficiency, training, and quality control For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service for you
Analyzing the performance of the Website or Services Monitoring your usage to improve the content and functionality of the Website and Services, and to help us better understand our users and to deliver other Services.
To prevent and detect fraud against you or us For our legitimate interests or those of a third party, i.e., to minimize fraud that could be damaging for us and for you
Marketing our products and services and those of our affiliates. For our legitimate interests or those of a third party, i.e., to promote our business to existing and former customers

Providing you with new product information and support services offered on the Website.

Aggregated/Anonymous information

Information that is in "aggregate / anonymous" form refers to non-identified or de-identified information or information that is reported in the aggregate (provided that such aggregated information is not identifiable to a natural person), and does not include information as to which identifying characteristics have been removed without means reasonably likely to be used by any person to re-identify the natural person directly or indirectly. We may use information that is in aggregate / anonymous form to create compilations of aggregated data and/or statistics and reports, and any other uses without restriction. We also use aggregate / anonymous data to analyze Website usage and customize the Website's content, layout and services. These uses improve the Website and the Service and better tailor them to meet your needs, to provide you with an efficient and customized experience while using the Website and Service.

5. How we may share your information

In the preceding 12 months, we have sold or shared information of the type described below.

For each Civic Shout petition you engage with, you have the option (via an opt-in checkbox) to grant a single organization -- either Civic Shout or one of our Partners -- permission to periodically contact you by email or text message when applicable. On any given petition, an opt-in disclaimer is clearly presented making clear whether signing the petition with the checkbox-checked will add you to one specific organization's email (and sometimes SMS) list. All Civic Shout Partners are bound by our Partner Terms of Service.

These Partners may reach out to you concerning other initiatives related to their campaign or organization. To facilitate communication from Civic Shout and/or the campaign's Partner, your first name, last name, email address, zip code, and cell phone number will be securely shared with the Partner. You can unsubscribe from Civic Shout's or our Partners' lists at any time through your email and/or SMS subscription settings with the entity in question.

a. Business Transfers

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, your information may be part of the transferred assets. You acknowledge that such transfers may occur, and that any acquirer or successor of Civic Shout may continue to use your information as set forth in this policy.

b. Agents, Consultants and Related Third Parties

Civic Shout, like many businesses, sometimes uses other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

c. Related Companies

We may also share your information with any parent company, subsidiary, joint venture or other companies under common control.

d. Legal Requirements and Other Circumstances

Civic Shout may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (i) comply with a legal obligation; (ii) protect and defend the rights or property of Civic Shout; (iii) act in urgent circumstances to protect the personal safety of users of the Civic Shout Website or Service or the public; or (iv) protect against legal liability.

e. Aggregated / Anonymous information

We may share information that is in aggregate / anonymous form to create compilations of aggregated data and/or statistics and reports, and for any other uses without restriction.

6. Your Privacy Choices

We provide choices for you to manage how your information is handled. These choices include the following:

a. Right to know

You can request that we disclose to you: (1) the categories and/or specific pieces of personal information we have collected about you, (2) the categories of sources for that personal information, (3) the purposes for which we use that information, (4) the categories of third parties with whom we may share your information, and (5) the categories of information that we sell or disclose to third parties. You can make a request to know up to twice a year, free of charge.

b. Right to delete

On receipt of a verifiable request from you, we will delete personal information collected from you and tell our service providers to do the same, unless we:

  • Are legally required to keep the information
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information

c. Right to prevent your information from being processed

We only process your information if you interact with our website by completing a form or signing a petition. You can ensure that your information is not processed by us by not completing forms and signing petitions. If you already have interacted with our website and want to change what we do with your data you can request that we handle your data differently as described in these Privacy Choices. If you make such a request then return to our site and complete another form or sign a petition, your data will be processed by us.

d. Right to data portability

You may, in certain circumstances, ask us to provide you (or a third party you have chosen) with your personal information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information that was processed based on your consent or a contract we have with you.

e. Right to opt-out of sale or sharing

You may request that we stop selling or sharing your personal information ("opt-out"), including via a user-enabled global privacy control. We will not sell or share your personal information after we receive your opt-out request unless you later authorize us to do so again.

f. Right to correct

You may ask us to correct inaccurate information that we have about you.

g. Protection against retaliation

You have the right to not be retaliated against by us because you exercised any of your rights under this Privacy Policy. This means we cannot, among other things:

  • Deny goods or services to you
  • Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties
  • Provide a different level or quality of goods or services to you --or--
  • Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services

h. Right to limit use and disclosure of sensitive personal information

You can direct us to only use any sensitive personal information you voluntarily provide for limited purposes, such as providing you with the services you requested. As explained above, we do not routinely collect or retain sensitive personal information such as social security numbers, financial account information, your precise geolocation data, or your genetic data. We ask that you not send us sensitive personal information unless it is specifically requested by us.

7. Exercising Your Rights

You may exercise any rights you have under this Privacy Policy or applicable privacy laws by reaching out to us using the contact information at the top of this Privacy Policy.

Please note that you may only make a Privacy-related data access or data portability disclosure request twice within a 12-month period.

If you elect to exercise a privacy choice described above, you will need to provide us with the email address you used to interact with our website. We will contact you at this address and confirm your request before acting on your request. If you are making a request on behalf of someone other than yourself, you will need to provide verification that you are authorized to act on behalf of another user.

We will confirm receipt of your request within 10 days and will act on your request within 45 days.

8. Returning to Our Site After Electing a Privacy Choice

You should be aware of how we handle your data if you have interacted with our website or Services in the past. We will honor your valid requests to delete your data or to opt out of the sale of your data. If you return to our website after making that request and interact with us again by completing a form or signing a petition, your data will once again be processed by us and used as described in this Privacy Policy. After your data is deleted, we have no way of identifying you if you return and interact with our website or Services again.

9. The Security of Your Information

We will take reasonable precautions to protect your information in our possession from loss, misuse, unauthorized access, disclosure, alteration and destruction. We follow generally accepted industry standards to protect your information, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is, however, 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. To reiterate, no security measure is capable of completely reducing risk of loss, misuse, unauthorized access, disclosure, alteration and destruction of your information.

If you believe that the security of any account with Civic Shout might have been compromised, please notify us immediately.

If you wish to completely eliminate the risk of the release of your information, do not use the Website. By using the Website, you are agreeing, and acknowledging, that Civic Shout is not capable of eliminating risk of loss, misuse, unauthorized access, disclosure, alteration and destruction of your Personal Information.

10. Children and European Users

Civic Shout does not knowingly collect information from children under the age of 18. Civic Shout is not intended for or directed to persons under the age of 18. Any person who provides their information to Civic Shout represents to us that they are 18 years of age or older. If you have reason to believe that a child under the age of 18 has provided information to Civic Shout through this Website, please contact us, and we will delete that information from our databases.

If you are a resident of a European Union member state, the United Kingdom or Switzerland, you may not access or use the Website. We do not knowingly collect, store or transfer information from or about any person protected by the EU's General Data Protection Regulation or other European privacy and data security laws and are not certified to handle, transfer or protect such information. If you believe we have received such information, please contact us at [email protected].

11. Links to Other Sites

This Website may contain links to other sites that are not owned or controlled by us. Please be aware that Civic Shout is not responsible for the privacy policies or practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects your information. This privacy policy applies only to information collected through this Website.

12. Your Consent To This Privacy Policy

By using Civic Shout, you agree to this Privacy Policy. Your continued use of this Website or Civic Shout's services constitutes your agreement to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Terms of Service take precedence over any conflicting Privacy Policy provision. We may periodically make changes to this Privacy Policy, and we encourage you to periodically review this Privacy Policy to stay informed about our privacy practices. We will post a new version of this Privacy Policy on this page which it is your responsibility to review. We'll email you if any significant/substantive changes are made.

13. Recourse, Enforcement and Liability

We encourage you to raise questions about our processing or disclosure of your information by reaching out to the contact at the top of this Privacy Policy. We will undertake reasonable efforts to investigate and attempt to resolve complaints and disputes regarding use and disclosure of your information in accordance with the principles contained in this Privacy Policy. Any of our personnel that we determine are in violation of this Privacy Policy will be subject to disciplinary action up to and including termination of employment, where applicable. With respect to the foregoing, please review with particular attention the "Disclaimer", "Limitation of Liability", and "Indemnification" sections of the Terms of Service, which such Terms of Service were previously made part of this Agreement by reference.

14. Changes to Our Privacy Policy

This Privacy Policy may change from time to time. We will post any revised version of the Privacy Policy on this page. If we make any material changes to it, we may also send notice to you at the last email address you have provided to us. Continued use of the Website and/or the Services following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

15. Last Updated

August 20, 2025.