Privacy Policy

1. Our Policy

Your privacy is important, so Civic Shout (“Civic Shout”) (a product of Simple Circle, llc.) has created the following Privacy Policy to let you know what information we collect when you visit our website or use our chatbot, why we collect it and how it is used.

The terms “Company,” “we,” “us,” and “our” refer to Civic Shout. This Privacy Policy is governed by our Terms of Service. By using this website, you consent to the data practices described in this statement. We may periodically make changes to this Privacy Policy that we will include on this page. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.

2. What Information Is Collected?

“Personally identifiable information” means any information that may be used to identify an individual, including, but not limited to, a first and last name, home or other physical address, an email address, phone number or other contact information, whether at work or at home. When you use our website or services Civic Shout may collect from you the following personally identifiable information: First and last name, city, state, zip code, email address, birthday and phone number. Civic Shout also automatically receives and records information on our server logs from your browser, including your IP address, cookie information and the page you request. You can choose not to provide us with certain information, but then you might not be able to take advantage of many of our features.

Civic Shout may keep a cached copy of the content you serve us as a part of your use of the service for an indeterminate amount of time, including media files. To assist in development, we may keep copies of HTTP requests and responses.

3. How Is Such Information Used?

Civic Shout uses the personally identifiable and other collected information in a manner that is consistent with this Privacy Policy. If you provide personally identifiable information for a certain reason, we may use the personally identifiable information in connection with the reason for which it was provided. For instance, we’ll use your ZIP code, first and last name and the message you have written, to deliver that message via fax to its intended recipient/s. We’ll use your email to keep you updated of campaign news, events, updates, offers and opportunities that relate to your interests on the Civic Shout. If you contact us by e-mail, we will use the personally identifiable information you provide to answer your question or resolve your problem. Also, if you provide personally identifiable information in order to obtain access to the Civic Shout website or services, we will use such information to provide you with access to such services and to monitor your use of such services. Your personally identifiable information may be used to provide you with new product information and support services offered on the website, to notify you of technical updates or changes in policy, to improve the content and functionality of the Civic Shout website and services, to help us better understand our users and to deliver other services.

4. Is The Information Shared or Disclosed?

5. Access

In the event that you have volunteered personally identifiable information, you may correct or amend that information by emailing us at

6. The Security of Your Information

We will take reasonable precautions to protect personally identifiable information in our possession from loss, misuse, unauthorized access, disclosure, alteration and destruction. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is, however, 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

7. Children

Civic Shout does not knowingly collect personally identifiable information from children under the age of 13. Civic Shout is not intended for or directed to persons under the age of 13. Any person who provides their information to Civic Shout represents to us that they are 13 years of age or older. If you have reason to believe that a child under the age of 13 has provided personally identifiable information to Civic Shout through this website, please contact us, and we will endeavor to delete that information from our databases.

8. Cookies

Cookies are small text files stored by your browser in your computer when you visit our website. Cookies permit us to recognize users and avoid repetitive requests for the same information. Most browsers will accept cookies until you change your browser settings to refuse them. This privacy statement covers the use of cookies by Civic Shout and does not cover the use of cookies by any other third party.

9. Publicly-Published Open Letters

If you choose to publish your public open letters on, you should be aware that personally identifiable information present in your public open letters can be read, collected and used by other users of this website. Civic Shout is not responsible for any personally identifiable information you choose to submit in that context or anything arising from such submissions.

10. Links to Other Sites

This website may contain links to other sites that are not owned or controlled by us. Please be aware that Civic Shout is not responsible for the privacy policies of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies only to information collected by this website.

11. Your Consent To This Privacy Policy

By using Civic Shout, you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Terms of Service take precedence over any conflicting Privacy Policy provision. We may change this Privacy Policy by posting a new version of this Privacy Policy on this website which it is your responsibility to review. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personally identifiable information we collect. Your continued use of this website or Civic Shout’s services constitutes your agreement to this Privacy Policy and any updates.

12. Contacting Civic Shout

If you believe that Civic Shout has not adhered to this Privacy Policy, please contact us by email at and we will use commercially reasonable efforts to remedy the problem.

13. Last Updated

September 10, 2018