Privacy Policy

Your privacy is important to us. It is Civic Shout's policy to respect your privacy regarding any information we may collect from you while using our website and services. We also let you know why we’re collecting it and how it will be used.


Civic Shout is helping the progressive community succeed, in part, because we partner with cause-focused third-party organizations, political leaders, companies and related for-good organizations to help them reach their goals. From time to time these individuals and groups sponsor campaigns in order to increase their advocacy impact and to gain supporters who choose to hear from them via email and/or text. We call these parties Sponsors.

This summary briefly addresses the most common questions we hear from folks. Complete detail on these bullets follows below:

  • We only share your personal information (first name, email, ZIP code and cell number) with our Sponsors if you elect to receive email or texts from them. You’re in control of who you choose to hear from and your personal information is never shared with any other parties.
  • If you choose to boost the impact of your letter by having it publicly published on our site as an open letter, you understand that your message, full name, city and state will be publicly available on the internet.
  • We only ask for full street address because the Congressional message systems we use require it for delivery and to show Congress members that you are their constituent. Other than members of Congress and Civic Shout, no other parties have access to your street address.

1. The following is our complete privacy policy (“Privacy Policy”):

Simple Circle, LLC, d/b/a Civic Shout (“Civic Shout”), is the owner and operator of this Website, has created the following Privacy Policy to let you, our Website users (“you” or “your”) know what information about you we collect when you visit and interact with our Website located at civicshout.com (“Website”) or use our services (“Services”), why we collect it and how we use your information.

The terms “Company,” “we,” “us,” and “our” refer to Civic Shout. By using this Website and the Services, you consent to the data practices described in this Privacy Policy and you must agree to our Terms of Service at.

2. What Is Personal Information?

As used in this Privacy Policy, “Personal Information” means any information that may be used to identify an individual, such as name, physical address, email address or phone number. Personal Information does not include information that is not associated with an identified or identifiable individual or information that is reported in the aggregate (provided that such aggregated information is not identifiable to a natural person), and does not include information as to which identifying characteristics have been removed without means reasonably likely to be used by any person to re-identify the natural person directly or indirectly.

3. What Information We Collect, and How We Collect Information About You

Information You Provide to Us: When you visit our Website, we may collect certain types of Personal Information that you submit voluntarily. If you submit letters using our Service, we request some information to perform our Service on your behalf: First and last name, address, city, state, ZIP code, email address, and cell phone number. We may also collect your IP address. Civic Shout may keep a cached copy of the content you serve us as a part of your use of the service for an indeterminate amount of time.

Automatically Collected Information: Civic Shout automatically receives and records information that your browser sends in our server logs, including your IP address, cookie information and the page you request. “Cookies” are small pieces of information that a website sends to your browser; please see the Cookie Policy below for information about our use of Cookies.

4. Cookies

We use Cookies on our Website and in our Service to personalize content, to provide social media features and to analyze our traffic. We also share information about your use of our Website and our Service with our advertising and analytics partners. This section explains what cookies are, how we use Cookies and similar technologies on our Website and our Service and what you can do to manage how Cookies are used.

What Cookies are

A cookie is a small bit of text which is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that a website can remember some information about your browsing activity on the Website and Service. The Cookie will collect information relating to your use of our Website, information about your device such as the device’s IP address and browser type, demographic data and, if you arrived at our Website via a link from third party site, the URL of the linking page.

In addition to Cookies, our Website and email marketing communications may use web beacons. A web beacon, also known as a tracking pixel, is a line of code which is used in email marketing communications and Website to measure a user’s interaction with a service or product.

Different types of cookies and how we use them

Functional - These are Cookies which are essential for the running of our Website and Service. Without these Cookies, parts of our Website and Service would not function. These Cookies do not track where you have been on the internet and do not gather information about you that could be used for marketing purposes.

Examples of how we may use functional Cookies include:

  • Remembering returning users as a convenience to eliminate the need to re-enter their details.
  • Setting unique identifiers for each unique visitor, so that Website numbers can be analyzed.

Analytical Performance - Analytical performance Cookies are used to monitor the performance of our Website, for example, to determine the number of page views and the number of unique users our Website and Service has. We use this information to improve user experience or identify areas of the Website and Service which may require maintenance.  The information is anonymous (i.e. it cannot be used to identify you and does not contain Personal Information about you) and it is only used for statistical purposes.

Examples of how we may use analytical Cookies include:

  • Gathering data about visits to our Website and Service, including numbers of visitors and visits, length of time spent on the site, pages clicked on or where visitors have come from
  • Analyze which pages are viewed and how long for and which links are followed to better develop our Website and Service
  • Measuring users’ behavior

Third Party Cookies - You may notice on some pages of our Website and Service that Cookies have been set that are not related to us. When you visit a page with content embedded from, for example, YouTube or Facebook, these third party service providers may set their own Cookies on your device. We do not control the use of these third party Cookies and cannot access them due to the way that Cookies work, as Cookies can only be accessed by the party who originally set them. Please check the third party websites for more information about these Cookies:

Google: https://policies.google.com/technologies/cookies
Facebook: https://www.facebook.com/policy/cookies/

5. How Is Your Information Used?

We use the information we collect to respond to your requests, resolve problems, maintain your account and provide our Services including to measure or understand the effectiveness of our Services, provide our Website to you, improve our offerings and to create new services, and market our products or services and those of our affiliates, partners and third parties to you.

We may also send you certain Service and administrative notices, which are not subject to opt out.

Here are some examples of how we may use your information:

  • If you provide us with your first and last name and address to deliver a message you have written, we’ll use that information to deliver that message to its intended recipient(s).
  • We’ll use your email and cell number (if provided) to keep you updated of campaign news, events, updates, offers and opportunities that relate to your interests on the Civic Shout.
  • If you contact us by email, we will use the Personal Information you provide to answer your question or resolve your problem.
  • If you provide Personal Information in order to obtain access to the Civic Shout Website or Services, we will use such information to provide you with access to such services and to monitor your use of such Services.
  • Your Personal Information may be used to provide you with new product information and support services offered on the Website, to notify you of technical updates or changes in policy, to improve the content and functionality of the Website and Services, and to help us better understand our users and to deliver other Services.

Aggregated / Anonymous information. Information that is in “aggregate / anonymous” form refers to non-identified information or information that is reported in the aggregate (provided that such aggregated information is not identifiable to a natural person), and does not include information as to which identifying characteristics have been removed without means reasonably likely to be used by any person to re-identify the natural person directly or indirectly. We may use information that is in aggregate / anonymous form to create compilations of aggregated data and/or statistics and reports, and any other uses without restriction. We also use aggregate / anonymous data to analyze Website usage and customize the Website’s content, layout and services. These uses improve the Website and the Service and better tailor them to meet your needs, so as to provide you with an efficient and customized experience while using the Website and the Service.

Cookies and Log File Information. We use Cookies, other identification technologies and Log File Information to provide personalized content and to administer and monitor usage of the Service and Website. We also use Cookies, other identification technologies and Log File Information to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

6. How we may share your information

We may disclose your information as set forth below:

  • Advocacy Campaigns: For each Civic Shout campaign you engage with, you have the option (via checkbox) to grant Civic Shout and/or the campaign’s Sponsor (referenced on the campaign) permission to periodically contact you via email or text message when applicable. These Sponsors may reach out to you concerning other campaigns and other initiatives related to their campaign. To facilitate communication from Civic Shout and/or the campaign’s Sponsor, your first name, email, ZIP code, topic-tags from previously used Civic Shout campaigns and cell number will be securely shared with the Sponsor. You can unsubscribe from Civic Shout’s or the aforementioned Sponsor’s lists at any time through your email subscription settings, or from Civic Shout’s subscription by contacting us at hello@civicshout.com.
  • Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets. You acknowledge that such transfers may occur, and that any acquirer or successor of Civic Shout may continue to use your information as set forth in this policy.
  • Agents, Consultants and Related Third Parties: Civic Shout, like many businesses, sometimes uses other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
  • Related Companies: We may also share Personal Information with any parent company, subsidiary, joint venture or other companies under a common control.
  • Legal Requirements and Other Circumstances: Civic Shout may disclose Personal Information if required to do so by law or in the good faith belief that such action is necessary to: (i) Comply with a legal obligation; (ii) protect and defend the rights or property of Civic Shout; (iii) act in urgent circumstances to protect the personal safety of users of the Civic Shout Website or Services or the public; or (iv) protect against legal liability.

Aggregated / Anonymous information. In addition, we may share information that is in aggregate / anonymous form to create compilations of aggregated data and/or statistics and reports, and for any other uses without restriction.

7. Access

In the event that you have volunteered Personal Information, you may request access to review, correct, amend or delete that information by emailing us at hello@civicshout.com.

8. The Security of Your Information

We will take reasonable precautions to protect Personal Information in our possession from loss, misuse, unauthorized access, disclosure, alteration and destruction. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is, however, 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

9. Children

Civic Shout does not knowingly collect Personal Information from children under the age of 18. Civic Shout is not intended for or directed to persons under the age of 18. Any person who provides their information to Civic Shout represents to us that they are 18 years of age or older. If you have reason to believe that a child under the age of 18 has provided Personal Information to Civic Shout through this Website, please contact us, and we will endeavor to delete that information from our databases.

10. Publicly-Published Open Letters

If you choose to publish your public open letters on CivicShout.com, you should be aware that any Personal Information present in your public open letters can be read, collected and used by other users of this Website. Civic Shout is not responsible for any Personal Information you choose to submit in that context or anything arising from such submissions.

11. Links to Other Sites

This Website may contain links to other sites that are not owned or controlled by us. Please be aware that Civic Shout is not responsible for the privacy policies or practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects Personal Information. This privacy policy applies only to information collected through this Website.

12. Your Consent To This Privacy Policy

By using Civic Shout, you agree to this Privacy Policy. Your continued use of this Website or Civic Shout’s services constitutes your agreement to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Terms of Service take precedence over any conflicting Privacy Policy provision. We may periodically make changes to this Privacy Policy, and we encourage you to periodically review this Privacy Policy to stay informed about our privacy practices. We will post a new version of this Privacy Policy on this page which it is your responsibility to review. We’ll email you if any significant/substantive changes are made.

13. Recourse, Enforcement and Liability

We encourage you to raise questions about our processing or disclosure of your Personal Information by contacting us, as set forth in the “Contact Civil Shout” section below. We will undertake reasonable efforts to investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Privacy Policy. Any of our personnel that we determine are in violation of this Privacy Policy will be subject to disciplinary action up to and including termination of employment, where applicable.

14. Contacting Civic Shout

If you have any questions or complaints about this Privacy Policy, please contact us by email at hello@civicshout.com and we will use commercially reasonable efforts to resolve them.

15. Changes to Our Privacy Policy

This Privacy Policy is subject to revision from time to time on a going-forward basis. We will post any revised version of the Privacy Policy on this page. If we make any material changes to it, we may also send you notice thereof to the last email address you have provided to us. Continued use of the Website and/or the Services following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

16. Last Updated

May 7, 2019