Protect Broker Pay & Seniors’ Care

We urgently call on regulators to investigate and halt the recent actions by UnitedHealthcare (UHC) and other major carriers that eliminate broker commissions, specifically UHC’s decision to cut commissions to $0 on over 100 Medicare Advantage plans starting July 1, 2025.

Why This Matters:
Independent insurance brokers serve as vital guides for seniors and vulnerable populations navigating the confusing landscape of Medicare plans. These professionals provide personalized service, advocacy, and continuity of care—services that cannot be replaced by automated systems or AI chatbots.

By removing commissions mid-year and without warning, carriers like UHC are not only undermining brokers’ livelihoods but also threatening seniors’ access to trusted, experienced assistance. This puts patients at risk, especially in underserved communities where brokers are often the most reliable resource.

Context:
UHC’s commission cuts follow similar moves by Aetna, Cigna, Humana, and Elevance. This trend has sparked growing concern and public backlash amid ongoing investigations into UHC’s billing practices and ethics. Holding brokers liable for work they are no longer compensated for adds an unfair legal and financial burden.

What We Demand:
Immediate regulatory review of carrier contracts that reduce or eliminate broker commissions mid-contract.

Restoration of fair and full commission payments to brokers, prohibiting retroactive pay cuts.

Protection from liability for brokers performing work without proper compensation.

Transparent communication from carriers regarding compensation policies affecting brokers and consumers.

Our community depends on fair compensation for brokers to maintain quality, trusted support for seniors and families across the country. We urge CMS, state insurance departments, and lawmakers to act swiftly to protect these essential healthcare navigators and the millions they serve.

Sign this petition to demand accountability, fairness, and care.